Catherine Albert

Jennifer Archer

Louise Cox

Diana Moss

Leadership Team

HEN's Leadership Team is responsible for developing and implementing the strategic focus of the organisation and as well as the day to day operations. It comprises the four founding members of HEN whose qualifications, experience and capabilities provide the breadth and depth necessary to provide high quality solutions to the challenges being faced across the health care, social care and education sectors.

Executive Profiles/

Catherine Albert B.Sc(Phy) M.SC., M.C.S.P., M.Erg.S.,

Catherine's specialism is in the prevention and management of work injuries and the implementation of rehabilitation and return to work programmes in the workplace. Her skills are in developing and implementing effective programmes, engaging stakeholders and evaluating identified outcomes.

Catherine began her career in physiotherapy in Australia and the UK before moving into the field of rehabilitation within a large government organization in Australia. Returning to the UK, Catherine undertook a Masters in Ergonomics and moved into the private sector to help develop the role of ergonomics in business to improve employee health and performance. Throughout her career, Catherine has worked in a wide range sectors including retail, pharmaceutical, manufacturing, distribution, as well as government agencies, and the NHS. Her strengths are in developing a cost-effective, evidence based service that will maximise productivity and performance of employees at work.

Her area of interests is in employee wellbeing and performance and in integrating the specialisms of clinical treatment, ergonomics, rehabilitation and life coaching services to bring improvements in both employees’ health and the service they deliver. Catherine lectures on office ergonomics for the Association of Physiotherapists in Occupational Health and Ergonomics.

EXPERIENCE
  • 2007 - Managing Director, WorkFuture Ltd
  • 1997 - Ergonomics +Rehabilitation Services, CAe
  • 1991 - Ergonomist, Boots PLC
  • 1988 - Commonwealth Rehabilitation Service, Sydney, Australia
  • 1984 - NHS, Senior 1 Physiotherapists, London & Oxford.
PROFESSIONAL QUALIFICATIONS
  • 1980 - BSc. (App Phys) Sydney University
  • 1981 - Member of Australian Association of Physiotherapists
  • 1984 - Member of the Chartered Society of Physiotherapists
  • 1991 - MSc (Human Factors in Manufacturing Systems), Nottingham University
  • 1997 - Registered member of the Ergonomic Society
GROUPS, NETWORKS, ASSOCIATIONS AND AFFILIATIONS
  • Chartered Society of Physiotherapists
  • Association of Chartered Physiotherapists in Occupational Health and Ergonomics
  • Registered member of the Ergonomic Society
  • Member of Commercial Occupational Health Providers Association

Jennifer Archer

Jennifer is a specialist in Human Resource Development with expertise in the complete range of learning and development techniques and with specialist skills in the areas of Continuing Professional Development, facilitation, accreditation, project management and training needs analysis. A skilled communicator and facilitator, both informally and in major formal presentations, she works throughout the UK and overseas and is a recognised national and international speaker on these and other subjects.

Jennifer has a detailed knowledge and understanding of current NHS strategic issues and priorities, based on working with numerous stakeholders and in multidisciplinary settings, with a particular interest in health care, promoting healthy lifestyles and pharmacy. An experienced senior executive, most recently as Assistant Director for the Centre for Pharmacy Postgraduate Education for England, with a successful track record of major business and project management in both public and private sectors, including complex organisations, start-up situations and academia.

Jennifer has experience and expertise in learning and education having provided services to a broad client base including universities, NHS organisations (including Strategic Health Authorities and Primary Care Trusts), prisons, other health related organisations and businesses including community and voluntary sectors, both nationally and internationally.

PROFESSIONAL QUALIFICATIONS
  • MSc HRD (Nottingham, 1995-1997), specialising in corporate strategy and HRD, organisational change & development and personal development processes
  • Graduate Diploma in Training Management (University of Derby, 1981)
  • Fellow, Chartered Institute of Personnel and Development (FCIPD)
  • Fellow, Higher Education Academy (formerly Institute of Learning and Teaching)
  • NVQ Verifier and Assessor
  • RPSGB registered pharmacy technician (practising), reg.no. PT1085229
AWARDS
  • Recipient of the Synergy Award (2001) from the President of the Royal Pharmaceutical Society of Great Britain.
  • Recipient of the College of Pharmacy Practice 2007 Bayer Schering Award for outstanding contribution to pharmacy education
GROUPS, NETWORKS, ASSOCIATIONS AND AFFILIATIONS
  • Member of the Royal Society of Public Health
  • Member of the UK Public Health Association
  • Member of UK Clinical Pharmacy Association
  • Member of the International Pharmacy Federation (FIP)
  • Founder Member of the International Forum for Quality Assurance of Pharmacy Education
  • Member, Institute of Directors
  • Honorary Fellow of the College of Pharmacy Practice
  • Honorary Member, National Association of Women Pharmacist

Louise Cox

Louise has over fifteen years of experience in the field of e-learning and blended learning solutions. She specialises in developing training solutions for both the public and private sector, including the North Staffordshire Combined Healthcare Trust, Nottingham Community Health Trust, Stoke County Council, East Riding PCT, Barking and Dagenham PCT, Crookes Healthcare, Royal Bank of Scotland, Smith and Nephew and the British Council.

She has produced a number of electronic training programmes on subjects such as Child Protection, Good Parenting, Sexual Health, Practice Nurse Induction, Manual Handling and the treatment of Eczema. She also scoped and defined the requirements for the development of two complex interactive websites: one was a case study repository for the Nottingham International Breast Education Centre and the other a heart patient self-management programme for Glenfield Hospital.

Previously Louise worked as a project manager and instructional designer for a leading UK e-learning provider, before setting up her own consultancy in 2008. She now works with organisations to develop innovative and blended learning solutions, from specification to deployment, and provides workshops on how to produce content for e-learning.

Louise has over fifteen years of experience in the field of e-learning and blended learning solutions. She specialises in developing training solutions for both the public and private sector, including the North Staffordshire Combined Healthcare Trust, Nottingham Community Health Trust, Stoke County Council, East Riding PCT, Barking and Dagenham PCT, Crookes Healthcare, Royal Bank of Scotland, Smith and Nephew and the British Council.

Louise has over fifteen years of experience in the field of e-learning and blended learning solutions. She specialises in developing training solutions for both the public and private sector, including the North Staffordshire Combined Healthcare Trust, Nottingham Community Health Trust, Stoke County Council, East Riding PCT, Barking and Dagenham PCT, Crookes Healthcare, Royal Bank of Scotland, Smith and Nephew and the British Council.

EXPERIENCE
  • 2008- Present e-learning Consultant & Project Management, Kiln Design
  • 1993 - 2008 e-learning Project Manager, BYG Systems Ltd
  • 1990 - 1991 CBT developer, South Derbyshire PCT.
PROFESSIONAL QUALIFICATIONS
  • BA (Hons) Graphic Design
  • NLP Practitioner
  • Certicate in NEBSM Project Management
GROUPS, NETWORKS, ASSOCIATIONS AND AFFILIATIONS
  • The e-Learning Network

Diana Moss - Moss Health Skills

Nottingham, East Midlands

Diana has over thirty years experience working in the NHS with a specialist interest in developing the Primary Care workforce. She has held a range of clinical (nursing, midwifery health visiting and school nursing) management and development roles. Throughout her career Diana has been involved in leading the development of training and learning resources and initiatives to motivate and facilitate staff to progress both personally and professionally to deliver effective care. She has produced and delivered a range of training and development initiatives for those in the Health, Social care and Education sectors and is lead advisor to the Royal Society for Public Health for their Health Improvement qualifications. Resources produced include video training packages, CD Roms, Self assessment tools and teaching resource packs.

EXPERIENCE
  • 2007- Present Principal, Moss Health Skills
  • 2003 - 2007 Education Development Manager (Primary Care), NHS East Midlands
  • 1991 - 2002 Training & Development Manager, Nottingham Community Health Trust
  • 1988 - 1991 Training Officer, Community Nursing, Clinical Practice-School Nurse
  • 1985 -1988 Community Development Worker (Health)
  • 1982 - 1984 Health Visitor
PROFESSIONAL QUALIFICATIONS
  • MA Leading Innovation & Change- University of York
  • Post Graduate Diploma in Management (OU MBA)
  • Bachelor of Science (Hons) (OU) - Incl. Management in Post basic Education and Adult education
  • Further & Adult Education Teachers Certificate
  • PRINCE 2 Introductory programme
  • Health Visitor Certificate
  • Registered Midwife
  • Registered Nurse
GROUPS, NETWORKS, ASSOCIATIONS AND AFFILIATIONS
  • RCN
  • RCN Learning Rep.
  • Derbyshire & Nottingham Chamber of Commerce